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Terms, Contracts & Agreements : Raines Virtual Office Terms

In these terms of the Mail Telephone Virtual Gold and Platinum Subscriber Agreement the following definitions apply:
The “SUBSCRIBER” as stated overleaf.
the “COMPANY” is Raines Business Centre

The headings contained in these Terms are for convenience only and do not affect their interpretations


(a) - MAIL
  • The receipt of mail and parcels. All large parcels may only be accepted with prior approval
  • Authorisation to use the address – Raines Business Centre, Raines House, Denby Dale Road, Wakefield, WF1 1HR, including the Fax Number 01924 291008 on business stationery and for advertising purposes.
  • Mail can be forwarded to Subscriber subject to instructions on Subscriber Form by post, courier service, telephone, fax or email details of mail and parcels received.
  • Authorised signature is required on collection of mail and / or parcels.

    (b) – TELEPHONE
  • Authorisation to publish a number allocated to the Subscriber by the Company to receive calls. Calls to be answered by the business title unless specified on the Form.
  • Take messages as per instructions overleaf. Any other instructions on how the Subscriber wishes the Company to handle the calls must be either on the Subscriber Form or in writing and be confirmed by the Company in writing.
  • The Company will if requested by the Subscriber on the Form telephone on all messages, post, faxes and e-mail.

  • To pay the sum in the Subscriber Form.
  • To pay subscriptions after the initial payment is in advance.
  • The Subscriber is required to complete a Direct Debit Mandate for the payment of all Subscriptions and other charges.
  • To ensure payment is made within 14 days of invoice date for all services received or on the renewal date and other such charges which the Company has incurred on behalf of the Subscriber, including costs of sending any correspondence related to this Agreement
  • If payment is not received within 14 days as stated (ii) above and / or date of invoice for other charges, interest will be charged at 2% per month from the date of the invoice.
  • Any costs incurred in the recovery of unpaid invoices will be chargeable including postage and debt recovery fees.
  • Prices for Subscriptions and other Charges are subject to review from time to time. One months notice will be provided by the Company.

    3. VAT etc.
  • All Subscriptions and Charges are subject to VAT and will be charged at the appropriate rate together with any other taxes which may be introduced from time to time.

  • If payment has not been received within the terms of Clause 2 the Company is entitled to retain any such mail, E-mail, faxes and messages until such times as all outstanding payments have been made including interest and has the right to refuse to forward any mail, E-mail, faxes and messages without prejudice including refusing to take messages.

  • The Subscriber is required to provide proof of identity and address. This will be by way of driving licence or passport and utility account for address.
  • The Subscriber agrees not to carry out any business which could be construed by the Company to be illegal, defamatory, immoral or obscene and agrees not to use the address of the company whether directly or indirectly for such purposes
  • At no time must the Subscriber now or in the future portray to be connected or trade in such a manner as to give the impression that the Subscriber is part of the Company’s business or any of its trading divisions. The name Raines must not be used in any trading title.
  • Any false detail / information that has been provided on this form or given at any other time will entitle the Company to terminate this agreement immediately by sending written notification to the Subscriber at the last known address. This will be regarded as sufficient notice

  • Termination of this agreement is subject to written notice to be given one calendar month prior to renewal date. (Notice received must be confirmed by the Company in writing).
  • On termination of Subscription the remaining part of the first years exchange line rental will be payable inclusive of VAT.
  • The Company may terminate one calendar month prior to renewal date and expire on the renewal date.
  • Should the Company terminate due to reasons where it considers that the Subscriber is carrying out business under clause 5. (ii) and / or where information is received where the business practices could be subject to investigations by Police Authorities, Trading Standards, Custom and Excise or legal action, termination can be immediate with no re-payment of any prepaid subscriptions. Notice to be given in writing to the last known address. The limit of the Company in respect of any act, omission, neglect, delay or default by it or by its employees or agent whether by way of law of contract and / or by way of liability for negligence, excluding death or personal injury shall not exceed an amount equivalent to the current quarterly subscription fee.

  • The limit of the Company in respect of any act, omission, neglect, delay or default by it or by its employees or agent whether by way of law of contract and / or by way of liability for negligence, excluding death or personal injury shall not exceed an amount equivalent to the current quarterly subscription fee.
  • Any failure of the Company to perform any of its obligations by reason of any cause beyond the control of the company (which for the avoidance of doubt shall include the non-availability of the Subscriber) shall be deemed not to be a breach of this contract.
  • The Company does not accept responsibility save as expressly set out in the Contracts (rights of third parties) Act 1999
  • The Company can use its discretion to disclose addresses, telephone numbers of the subscriber to the authorities and such other bodies or persons where it is considered necessary and not be held liable for any reason.
  • To indemnify the company against any expenses; costs, claims, damages or penalties incurred by the Company in connection with the provision of services including any claim through defamation of third parties.

    8. GENERAL
  • If any provision of these conditions is held by any competent authority to be invalid or unreasonable in the whole or in part the validity of these conditions and the remainder of the provision in question shall not be affected thereby.
  • Any change of address and / or telephone number as defined overleaf must be notified to the Company at the time of the change in writing and must be acknowledged by the Company in writing.

    This Agreement is governed by the laws of England

  • Raines operates in Wakefield, Leeds and surrounding West Yorkshire and Yorkshire region.
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